Frequently Asked Questions
Find answers to common questions about our services, process, and policies below.
What areas do you serve?
We served upstate SC, Western NC, and the greater Charlotte area.
How can I request a quote?
Get in touch to schedule an estimate or consult. You can reach us by phone or text at (864) 406 5164, or by email at craftandcanopy@gmail.com.
Are you insured and certified?
Yes! We are insured and we are members of the ISA (International Association of Arboriculture.
What should I expect during a tree service appointment?
We will meet you on site and discuss your goals and thoughts on how to achieve those goals. We almost always offer alternative ways to meet our client goals by aligning our expertise with the results the client wishes to achieve.
Do you offer emergency services?
Yes! Call AND text (864) 406 5164 and provide photos (if possible), a description of the issue, and your timeline.
How do you handle cleanup after a job?
We aim to leave the property as we found it or better. We remove most large debris with heavy equipment, smaller debris with sleds, tarps, rakes, and brooms, and blow all surfaces clear with a leaf blower.
